Our Commitment to Privacy
WMMI is committed to protecting the confidentiality and security of personal health information in accordance with applicable privacy legislation, including Ontario’s Personal Health Information Protection Act, 2004 (PHIPA), where applicable.
Collection and Use of Information
To coordinate and provide diagnostic imaging services, WMMI may collect patient identifiers, health card details, contact information, imaging requisitions, relevant clinical information, diagnostic images, and examination reports.
This information is used to process imaging requests, coordinate appointments, verify patient details, facilitate examinations, prepare and deliver reports, and meet applicable clinical, administrative, and legal requirements.
Information Sharing and Protection
Patient information may be shared with authorized healthcare providers, referring practitioners, healthcare facilities, and other parties where permitted or required by law.
WMMI uses appropriate administrative, technical, and physical safeguards to protect personal health information against unauthorized access, use, disclosure, loss, or theft. Access is limited according to authorized responsibilities.
Accessing or Correcting Health Records
Patients may request access to their personal health information or request correction of information they believe is inaccurate or incomplete, subject to applicable law. Identity verification may be required.
To submit a request, contact:
Email: london@wmmii.ca
Phone: 1-877-275-9950
Privacy Complaints
Individuals who have concerns about WMMI’s handling of personal health information may submit a complaint using the contact details above. WMMI reviews and investigates privacy concerns in accordance with its procedures and applicable law.
If a concern remains unresolved, individuals may contact the Information and Privacy Commissioner of Ontario (IPC) for information about their privacy rights and complaint options.
Phone: 416-326-3333
Toll-free: 1-800-387-0073
Website: https://www.ipc.on.ca/